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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelly Swartz

May 4, 2024

5  out of  5 rating by Shelly Swartz
"Amanda provided all the information we needed when my son went in to get a quote."
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Tara Bennett

May 1, 2024

5  out of  5 rating by Tara Bennett
"Every agent I’ve dealt with at Chad’s office has been so professional and friendly! Amanda Gende is an absolutely fabulous agent. So friendly and bubbly!"
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Scott Munks

May 1, 2024

5  out of  5 rating by Scott Munks
"Chad Lucas, Amanda Gende and staff are awesome! They are always helpful and super quick with the answer to my needs!❤️"
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angie rogers

April 11, 2024

5  out of  5 rating by angie rogers
"Amy Duncan is very helpful and a pleasure to work with. She always goes above and beyond to help clients!!!"
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Rosie Reynolds

April 11, 2024

5  out of  5 rating by Rosie Reynolds
"Love working with the girls at Chad Lucas State Farm! Every single issue I have or need to be addressed is done in a very timely manner and always done right!!! Excellent team !!!! Shelly is always my go to girl!!!🙂"
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Jacque Enge

April 11, 2024

5  out of  5 rating by Jacque Enge
"Always a pleasure working with the Chad Lucas State Farm Insurance Agency. Amy is my absolute favorite. Anytime I have a question about my plan or need to file a claim, she's always on top of it. The stress of filing a claim diminishes when I hear her cheery voice on the phone. They are so fortunate to have such a hard working, positive energy, knowledgeable individual working alongside them. Thanks for everything Amy!"
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Melissa Travi

April 11, 2024

5  out of  5 rating by Melissa Travi
"I switched to State Farm insurance a couple of years ago and I got a more reasonable rate for my home and auto insurance than I was previously paying. I have dealt with Shelly at the office and she is extremely helpful, courteous and very Knowledgeable. Chad has got a great team working for him!"
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Ian Foreman

April 11, 2024

5  out of  5 rating by Ian Foreman
"Amy was very professional, answered all my questions and helped me navigate through the process of rental and life insurance. 10/10!"
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Mariah Cavanaugh

April 11, 2024

5  out of  5 rating by Mariah Cavanaugh
"Shelly is very knowledgeable and helpful! Was able to answer all of my questions when transferring out of state. When I needed documents sent to my lienholder she sent them right away!"
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Liz Rodriguez

April 2, 2024

5  out of  5 rating by Liz Rodriguez
"Great customer service!! I always choose State Farm. They are always helpful and courteous."
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Jordan Fowler

April 2, 2024

5  out of  5 rating by Jordan Fowler
"Love the Ottawa office of Chad Lucas! Everyone is so friendly & helpful. Especially Kayla Allegretti."
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jody kennedy

April 2, 2024

5  out of  5 rating by jody kennedy
"friendly customer service, great rates"
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Kennedy Family

April 2, 2024

5  out of  5 rating by Kennedy Family
"Kayla was extremely helpful in getting us switched over to State Farm Insurance"
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Abbie Callaway

April 2, 2024

5  out of  5 rating by Abbie Callaway
"great customer service!! chads team is always so helpful with anything i need or any questions i have! have used them for years for both insurance and life insurance claims! highly recommend!!!"
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Kevin McCammon

March 29, 2024

5  out of  5 rating by Kevin McCammon
"Amanda in Chad’s office is the best! She is super friendly and makes everything easy. I am always happy to work with her."
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Gopi Alokam

March 12, 2024

5  out of  5 rating by Gopi Alokam
"In the past I have interacted with many other agents in different companies. Chad and his team are amazing.."
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Dee Yankura

March 6, 2024

5  out of  5 rating by Dee Yankura
"Amanda is amazing. Knowledgeable, kind, funny, sweet, and beyond helpful. Been with them almost 15 years and have no regrets. If you have questions and are in the Ottawa area call Amanda."
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Diane Borvansky

March 1, 2024

4  out of  5 rating by Diane Borvansky
"I have had good experiences with the office of Chad Lucas. Pleasant and easy to deal with. I am most pleased with Amy Duncan who assisted me with a claim. She responded timely and professionally to all my questions and concerns. She went out of her way to assist and connect me to those who should have the answers I needed. Thank you Amy. Diane Borvansky."
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Filemon Ortiz

February 19, 2024

5  out of  5 rating by Filemon Ortiz
"The workers Amy and Delila have attended me with with care and helped me with my house problems.They have done an outstanding job working on my claim with me."
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Don Chapman

August 7, 2023

4  out of  5 rating by Don Chapman
"Great service will try to help as much as they can"
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Denise Franz

April 23, 2023

5  out of  5 rating by Denise Franz
"We recently switched our auto and home policies to this local office. We worked directly with Matt, he was very patient, very efficient and was able to answer my many questions! I feel very confident that this office will be able to help us with any future claims if that time comes!"
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Georgia Danner

March 26, 2023

5  out of  5 rating by Georgia Danner
"State Farm has been there for my family when needed for over 49 years"
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Heather Barbee

September 4, 2022

4  out of  5 rating by Heather Barbee
"My insurance agent is great always answers my questions right away."