State Farm® Insurance Agent Chad Lucas

"Don't waste your time with this Insurance! One minor accident they will tell you to kick rocks!"

"I’ve been a loyal customer for 6 years, and after just one minor accident, my insurance rate was doubled without any explanation. When I asked why, they basically told me to find another company. Don’t waste your time with them—it’s really disappointing to be treated like that after all this time."

"For being 32 years old and having a bad driving record State Farm worked with me and got my insurance lower then 100$ they work with me when ever I need help with anything I have had nothing but great customer service from them they are better them progressive which I had from age 18 to 31 I’m thankful that I have made the change that I answered that call when I normally ignore phone calls. They are local they know the struggle and they have helped me a single mother with medical issues they have tremendously helped me and I’m thankful to have State Farm insurance!"

"My mother passed recently. I was there to discover what we needed to do to keep her farm property insurance. I was treated with such kindness. Things were put into place, so we didn’t have to worry. The agent was knowledgeable, efficient, and so compassionate."

"I decided to switch my auto and homeowner insurance from All State and after long search, I found this agency with State Farm! Once I called and spoke to Heather and Jalen, I really realized that I made the right choice! Both of these folks are kind, professional and respectful! Thank you very much for taking the time and taking care of my need!"

"State farm has always been amazing. Anytime I've ever had to call everyone has been super sweet, pleasant, and wonderful to talk to and always taken care of all my needs. I've been with State farm for over 20 years just with different agents."

"Been very happy with this insurance agency for many years."

"Michele was super helpful when looking at different coverages for an auto quote. She emailed me the quotes right away! Highly recommend."

"Amy Duncan has been phenomenal in helping me get issues with my claim resolved. It has been a long process because of the handler who was handling the claim. Amy hung in and was instinctively getting the clyresolved."

"Amy is amazing and helpful! Answered all my questions and was very personable."

"Amanda provided all the information we needed when my son went in to get a quote."

"Every agent I’ve dealt with at Chad’s office has been so professional and friendly! Amanda Gende is an absolutely fabulous agent. So friendly and bubbly!"

"Chad Lucas, Amanda Gende and staff are awesome! They are always helpful and super quick with the answer to my needs!❤️"

"Amy Duncan is very helpful and a pleasure to work with. She always goes above and beyond to help clients!!!"

"Love working with the girls at Chad Lucas State Farm! Every single issue I have or need to be addressed is done in a very timely manner and always done right!!! Excellent team !!!! Shelly is always my go to girl!!!🙂"

"Always a pleasure working with the Chad Lucas State Farm Insurance Agency. Amy is my absolute favorite. Anytime I have a question about my plan or need to file a claim, she's always on top of it. The stress of filing a claim diminishes when I hear her cheery voice on the phone. They are so fortunate to have such a hard working, positive energy, knowledgeable individual working alongside them. Thanks for everything Amy!"

"I switched to State Farm insurance a couple of years ago and I got a more reasonable rate for my home and auto insurance than I was previously paying. I have dealt with Shelly at the office and she is extremely helpful, courteous and very Knowledgeable. Chad has got a great team working for him!"

"Amy was very professional, answered all my questions and helped me navigate through the process of rental and life insurance. 10/10!"

"Shelly is very knowledgeable and helpful! Was able to answer all of my questions when transferring out of state. When I needed documents sent to my lienholder she sent them right away!"

"Great customer service!! I always choose State Farm. They are always helpful and courteous."

"Love the Ottawa office of Chad Lucas! Everyone is so friendly & helpful. Especially Kayla Allegretti."

"friendly customer service, great rates"

"Kayla was extremely helpful in getting us switched over to State Farm Insurance"

"great customer service!! chads team is always so helpful with anything i need or any questions i have! have used them for years for both insurance and life insurance claims! highly recommend!!!"

"Amanda in Chad’s office is the best! She is super friendly and makes everything easy. I am always happy to work with her."