State Farm® Insurance Agent Chad Lucas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Corey Flashing
October 26, 2026
"Great to talk to on the phone and was more helpful than I was expecting. Solved my problems and was very informative and did well on the phone! Thank you"
wendy Jones
October 16, 2026
"I highly recommend State Farm as I can count on them when I have questions and they are always so helpful! ❤️"
Margaret Miller
October 16, 2026
"I Thank State Farm for helping me with my needs and cars whenever possible. I appreciate you State Farmers !!"
Al Gonzalez
October 16, 2026
"I had a question about my auto insurance and the staff was very prompt and informative"
MrHighLife
October 15, 2026
"Always helpful and my homeowners insurance and insurance for 2 SUVs is decent."
nancy Miskell
October 12, 2026
"Easy to switch when we got a new vehicle.. Very helpful and friendly staff"
Jonathan Carr
October 7, 2026
"Detailed and to the point."
Marina Kleinmark
September 22, 2026
"I have worked with Statefarm for many years and have worked with Chad Lucas and his office for almost 2 years now. Statefarm is my comfort and this office makes it even better to work with! Great staff, always in a good mood and always so helpful when needed!"
Michael Braxton
September 22, 2026
"respectful and go out the way to resolve any issues. You may have, i'm proud to be a member of state farm"
Adonica Fowler
September 18, 2026
"I’ve always had a great experience with this State Farm office. Whenever I have questions, they take the time to answer them and make sure I understand everything. They have also been very helpful and willing to work with me when I’ve had payment issues, which I truly appreciate.
I feel comfortable and confident recommending this office to anyone who may be looking for insurance. The customer service has always been helpful, professional, and dependable."
Susan Brummel
September 3, 2026
"Amanda was very helpful n patient with me!
My anxiety went dwn !
Bless her!"
Sandy Vogel
August 28, 2026
"Wonderful staff! Best rates. Couldn't be happier that we switched."
Steve Whittle
August 21, 2026
"Got my renewal from my old insurance company, quote seemed high so I stopped by to see Breann. Not only did she make everything super easy, she also explained everything really clearly and to top it all, she saved me over $2000 per year on our car insurance!
Go and see Breann now! You won’t regret it."
gil bernal
August 14, 2026
"Good friendly people"
Lori VAN aken
June 24, 2026
"Michelle is always so helpful. So are the other staff."
Silky
June 13, 2026
"Don't waste your time with this Insurance! One minor accident they will tell you to kick rocks!"
Austin Mullen
June 13, 2026
"I’ve been a loyal customer for 6 years, and after just one minor accident, my insurance rate was doubled without any explanation. When I asked why, they basically told me to find another company. Don’t waste your time with them—it’s really disappointing to be treated like that after all this time."
Ashley Cheatham
June 11, 2026
"For being 32 years old and having a bad driving record State Farm worked with me and got my insurance lower then 100$ they work with me when ever I need help with anything I have had nothing but great customer service from them they are better them progressive which I had from age 18 to 31 I’m thankful that I have made the change that I answered that call when I normally ignore phone calls. They are local they know the struggle and they have helped me a single mother with medical issues they have tremendously helped me and I’m thankful to have State Farm insurance!"
Sue Williamson
June 10, 2026
"My mother passed recently. I was there to discover what we needed to do to keep her farm property insurance. I was treated with such kindness. Things were put into place, so we didn’t have to worry. The agent was knowledgeable, efficient, and so compassionate."
EMAD MANSOUR
May 22, 2026
"I decided to switch my auto and homeowner insurance from All State and after long search, I found this agency with State Farm! Once I called and spoke to Heather and Jalen, I really realized that I made the right choice! Both of these folks are kind, professional and respectful! Thank you very much for taking the time and taking care of my need!"
Crystal Holmes
May 21, 2026
"State farm has always been amazing. Anytime I've ever had to call everyone has been super sweet, pleasant, and wonderful to talk to and always taken care of all my needs. I've been with State farm for over 20 years just with different agents."
Greg Satterfield
May 13, 2026
"Been very happy with this insurance agency for many years."
Katie broad
June 26, 2025
"Michele was super helpful when looking at different coverages for an auto quote. She emailed me the quotes right away! Highly recommend."
Tom Borkowski
February 24, 2025
"Amy Duncan has been phenomenal in helping me get issues with my claim resolved. It has been a long process because of the handler who was handling the claim. Amy hung in and was instinctively getting the clyresolved."
Dayne Davis
October 17, 2024
"Amy is amazing and helpful! Answered all my questions and was very personable."
"Hi Dayne, Amy is fantastic! I'm glad she was able to answer all your questions and provide such personable service. We appreciate your feedback and look forward to assisting you with any future needs.
- Chad Lucas - State Farm Insurance Agent, Ottawa, IL"